Shipping policy

Sweet Sisters Shipping Policy

At Sweet Sisters, every cookie is baked fresh to order with love, so please allow a little extra time for us to prepare your treats. 💕

Processing Time

• All orders are handmade and usually ship within 2–4 business days after purchase.

• During holidays or high-volume times, processing may take a little longer — but we’ll always keep you updated.

Shipping Methods & Delivery

• We currently ship within the United States.

• Standard shipping typically takes 3–7 business days, depending on your location.

• You’ll receive a tracking number by email once your order is on the way.

Freshness Guarantee

• Our cookies are carefully packaged to arrive fresh at your doorstep.

• We recommend enjoying them right away or storing them properly (we’ll send you care tips!).

Shipping Costs

• Shipping is calculated at checkout based on your order size and location.

• Occasionally, we may offer free shipping promotions — keep an eye out!

Issues With Delivery

If your order arrives damaged or doesn’t make it to you, please reach out to us within 48 hours of delivery with your order number and photos, and we’ll be happy to help.